Refund policy

Returns & Exchanges

  • **Returns must be initiated within 30 days** of receiving your order.
    - Items must be **unworn, unwashed, and in original condition** with tags attached.
    - **Custom or personalized items** are **not eligible** for returns or exchanges.   How to Return
  • 1. Contact us at **support@phenomathletic.com** with your order number and reason for return.
    2. We will provide you with a **return authorization** and instructions.
    3. Pack your item securely in its original packaging.
    4. Send it to our return address (provided upon approval).

    Refunds & Processing
    - Once we receive and inspect your return, **we’ll notify you** of the approval.
    - Approved refunds will be processed within **7 business days**.
    - Refunds will be issued to the original payment method.

- Shipping costs are **non-refundable** unless the return is due to our error or defective product.

Exchanges
- Want a different size or color? **No problem!** Contact us within 30 days, and we’ll help you exchange for the size or style you want—subject to availability.

Damaged or Defective Items
- If you receive a damaged or defective product, **contact us immediately**.
- We will replace or refund your order promptly, no questions asked.

Final Note
- We’re committed to helping you push beyond limits. If you’re not satisfied, **reach out — we’ll make it right**.
- Please review our sizing guide before ordering to ensure the best fit.

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**Keep chasing the unreal, and we’ll handle the rest.**