Refund policy
Returns & Exchanges
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**Returns must be initiated within 30 days** of receiving your order.
- Items must be **unworn, unwashed, and in original condition** with tags attached.
- **Custom or personalized items** are **not eligible** for returns or exchanges. How to Return -
1. Contact us at **support@phenomathletic.com** with your order number and reason for return.
2. We will provide you with a **return authorization** and instructions.
3. Pack your item securely in its original packaging.
4. Send it to our return address (provided upon approval).
Refunds & Processing
- Once we receive and inspect your return, **we’ll notify you** of the approval.
- Approved refunds will be processed within **7 business days**.
- Refunds will be issued to the original payment method.
- Shipping costs are **non-refundable** unless the return is due to our error or defective product.
Exchanges
- Want a different size or color? **No problem!** Contact us within 30 days, and we’ll help you exchange for the size or style you want—subject to availability.
Damaged or Defective Items
- If you receive a damaged or defective product, **contact us immediately**.
- We will replace or refund your order promptly, no questions asked.
Final Note
- We’re committed to helping you push beyond limits. If you’re not satisfied, **reach out — we’ll make it right**.
- Please review our sizing guide before ordering to ensure the best fit.
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**Keep chasing the unreal, and we’ll handle the rest.**